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SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
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Open Source Customer Relationship Management for Small and Medium Businesses built over LAMP/WAMP technologies and open source projects.
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CRMadar lets you capture and manage a variety of information and share this information with the people who need it to efficiently do their jobs.
With CRMadar 3.0 you can have immediate access to vital customer information such as product purchases, purchase date, open issues, call history, notes and follow up activity.
eksport to excel, Ability to create a campaign and record key information,
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Whether you run a 5 man BPO operation or employ 50 staff our software can provide you with the tools to manage your entire operations hassle free. From tracking your employee time spent by assignment, customer, task, transaction or output, our software enables you to track your organization?s time spent and compute the billing amount to your customer automatically.
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Efficient Address Book Free is a professional, elegant and handy contact and customer information management application. The product can help you manage the information of even thousands of contacts rapidly, better create and keep networking, build customer relationships and always focus on key persons. You have up to 8 interface styles to choose from! It is a must have for people from all walks of life to manage their contact information.
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123 Live Help offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.
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123 Live Help offers stronger features to you. With the V_4.2,The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.
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123 Live Help offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.
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Easy Time Tracking is an ideal solution for the individual contractors who need to know how much time they spent on certain tasks and how many hours they need to bill their clients for. Your company should get a copy of Easy Time Tracking if it needs to track employees' or contractors' time, have detailed statistics on who and how spends the time on one or several projects, know how profitable the projects have been for a certain customer.
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Highly flexible knowledge organizer and collaboration tool for the smallest project to the largest enterprise. Organize ideas, thoughts, questions, key information and related data in a simple, fast and efficient way during your daily work. Use it for projects, meetings, customer management, asset management, virtual filing systems, training modules etc. Handle any kind of knowledge from various sources for easy access and re use in its context.
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This is Free for anyone who has their own lawnmowing business. Now you can easily keep track of customers. You
can know at a glance what customer is your best or worse. Also know what type of work you have done in the past
for this customer, the location and description of the work done, the date, and times the job was started and
finished, the fees you charged the customer, and any other information you may wish to keep on each customer.
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inFlow Inventory is software designed specifically to help small businesses to handle sales, purchasing, and inventory management. inFlow can help you to: Organize customer orders and issue invoices; Print pick lists, packing labels, and more; Track inventory on hand and movement history; Re-order stock from vendors; See reports on sales trend; And much more! More info at http://www.inflowinventory.com.
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The data base is used in the field of car leasing. It stores customer data and vehicle specifications and computes the leasing rates in dependence of the contract conditions. Both customers and salesmen can operate the tool in a simple manner. The first time a possible customer contact his car dealer, he will be much better informed and comes with a special demand with only a few questions left.
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This is free for anyone who delivers newspapers. Now you can easily keep track of customer information. You can
know at a glance what customer owes you money, how much, and when money is due, past due and more. Keep
detailed address and special delivery instructions. Also know what customers cause problems, and what those
problems or complaints are. And any other info you may wish to keep on each customer.
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Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they may become frustrated and annoyed and leave. eTalkup helps your business make money by enabling you to providing great customer service to your online customers.