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Open Source Customer Relationship Management for Small and Medium Businesses built over LAMP/WAMP technologies and open source projects.
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SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
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CRMadar lets you capture and manage a variety of information and share this information with the people who need it to efficiently do their jobs.
With CRMadar 3.0 you can have immediate access to vital customer information such as product purchases, purchase date, open issues, call history, notes and follow up activity.
eksport to excel, Ability to create a campaign and record key information,
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Forte CRM Solo is a free 'complete electronic contact file'. It's a self-contained CRM tool, for the small businesses that has growth in mind. As the first of the extensive Forte CRM product range, it provides contact based CRM features to automate your relationship procedures, that can grow in features, customizability, and scalability. Includes a PIM, email, notes, document engine, query builder, report writer, and filter system in one package.
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123 Live Help offers stronger features to you. With the V_4.2,The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.
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123 Live Help offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.
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123 Live Help offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.
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Efficient Address Book Free is a professional, elegant and handy contact and customer information management application. The product can help you manage the information of even thousands of contacts rapidly, better create and keep networking, build customer relationships and always focus on key persons. You have up to 8 interface styles to choose from! It is a must have for people from all walks of life to manage their contact information.
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Whether you run a 5 man BPO operation or employ 50 staff our software can provide you with the tools to manage your entire operations hassle free. From tracking your employee time spent by assignment, customer, task, transaction or output, our software enables you to track your organization?s time spent and compute the billing amount to your customer automatically.
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SnapCRM is an open source web-based CRM software that includes Sales Force Automation, Marketing Automation, Service and Support, Collaboration, Business Analytics, Mobile CRM, over-the-air push SyncML synchronization, Outlook integration, Module builder, Web services access and a rich AJAX interface.
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inFlow Inventory is software designed specifically to help small businesses to handle sales, purchasing, and inventory management. inFlow can help you to: Organize customer orders and issue invoices; Print pick lists, packing labels, and more; Track inventory on hand and movement history; Re-order stock from vendors; See reports on sales trend; And much more! More info at http://www.inflowinventory.com.
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This is Free for anyone who has their own lawnmowing business. Now you can easily keep track of customers. You
can know at a glance what customer is your best or worse. Also know what type of work you have done in the past
for this customer, the location and description of the work done, the date, and times the job was started and
finished, the fees you charged the customer, and any other information you may wish to keep on each customer.
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Easy Time Tracking is an ideal solution for the individual contractors who need to know how much time they spent on certain tasks and how many hours they need to bill their clients for. Your company should get a copy of Easy Time Tracking if it needs to track employees' or contractors' time, have detailed statistics on who and how spends the time on one or several projects, know how profitable the projects have been for a certain customer.
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This is free for anyone who owns or manages a rodent or pest control business. Now you can easily keep track of
customers. You can know at a glance what customer owes you money, how much, and when money is due, past
due and more. Also know what rodent or pest problems any customer has had, and where those problems are
located, what treatments you have used. And any other info you may wish to keep on each customer.
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This email management and marketing solution takes the time and effort out of sending email newsletters, announcing new products or services to your customers or running an email marketing campaign. It is also ideal for customer support or for simply staying in touch with family and friends. With highly personalized messages, GroupMail Free Edition makes communicating with large lists of recipients easy.