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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
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No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.
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Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away. Tip. Copy Desktop Pinger to your memory stick and take it with you, when performing support away from your PC.
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No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Linux offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.
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No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.
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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
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PrimoPDF is the #1 free web software for creating 100% industry-standard PDF files. Simple to use and free of annoying ads, converting files to PDF has never been easier! Create PDF files from 300+ file types. Make PDF documents for different uses, including online viewing, eBooks, office printing, and prepress (high-end printing). Combine PDF files after they are converted. Secure with passwords and add document information (title, author, etc.)
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Free remote access is a reality with Instant Housecall Free Edition. Securely share your friend's screen, mouse, and keyboard as if you were sitting in front of their PC. Temporarily access remote PCs without changing firewalls or routers. It's easy to use, even for novices. Includes remote desktop sharing, access and control, file transfer, chat, and Vista UAC compatibility. Free for personal use. Business Edition is also available.
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Try Microsoft Outlook as Helpdesk for customer inquiries at Writing officies. This additional software helps you at the storing of the text modules for Secretary topics for your helpdesk. All text templates already have headlines in 2 languages and also were tagged with small icons to find them easily. Test it immediately!
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Gartner states that 30% of helpdesk queries are related to password resets management and account lockout. With JiJi Self Service Password Reset(JSSPR), end-users now have the ability to securely reset their own Active Directory passwords without having to involve highly technical helpdesk professionals. JSSPR lowers end-user downtime, end-users no longer have to wait for a member of the helpdesk staff to reset their forgotten password.
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Employ MS Outlook as Helpdesk solution for customer inquiries directed at Hotel- and Pensions. The Add-in helps you with administration and start of the Hotel-text modules for your helpdesk. All templates for text modules already have bilingual headlines and were assigned icons for convenient browsing.
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Use MS Outlook as great Helpdesk solution for customer queries to Clothing- / Fashion-companies. You will get a specified structure with the typical topics which turn up in customer queries Clothing- / Fashion-companies, together with suggestions for boilerplates that often can be expected in these helpdesk areas. All templates for the boilerplates already have bilingual subjects / were assigned icons for easy finding.
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Demoawy is a Free Windows program to Record the full screen, window or region to AVI or WMV Movies files with Audio. Ideal for tutorials, software demonstrations, screen casting, sales presentations, help, training, helpdesk support, demos, education and distance learning, video and voice annotation, Conferencing, and more.
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Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.
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Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.