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Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they may become frustrated and annoyed and leave. eTalkup helps your business make money by enabling you to providing great customer service to your online customers.
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Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.
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Webolize IssueTracker will help you track issues, bugs, time and help you save/monitor time for your project management needs. Works on Windows XP, Vista or Server 2003. Free Standard Version. This application is included with Webolize Time Tracker
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The Picture Directory software lets you easily import your own photos, and make a picture directories instantly! You simply click, import a photo, set
the layout and voila! You're done! Some of the features include the following: (a) You can add personal information, such as names, addresses, phone numbers and more to
associate with the directory! (b) You can easily customize the layout. You simply select the number of columns, and the number of
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Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database.
Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management.
Sinergia's business logic is implemented using Windows Workflow Foundation.
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Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
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Desktop Central is a Remote Windows Desktop Management Software that provides Remote Configurations, Patch Management, Software Installation, Remote Desktop Sharing and Active Directory Reports. It leverages AD and GPO of the Win 2000/2003 Domains.
It helps network administrators to reduce helpdesk calls by proactively configuring the systems and user profiles. It is meant for Enterprises and not for home users.
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SysAid is software for organizations' IT (Information Technology)
departments. It provides asset management, automatically scanning the
organization's network and listing its machines. SysAid <a href="http://www.ilient.com">Help Desk Software</a> provides
details on each machine (its hardware, software, history, and more), and
lets you remote control it.
SysAid also provides help desk.
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Knowledge base solution for everyone! Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!
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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.