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Sinergia Help Desk by GLR
Version: 0.4.2
Released: Apr 8, 2007
Language: English
Platform: WinXP,Windows2000,Windows2003
File Size: 4.39MB

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Description
Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database.

Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My Cases, and my profile.

Sinergia's business logic is implemented using Windows Workflow Foundation.

Related Tags: help desk  crm  call center  workflow  claim tracking  claim  issue tracking 
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